--- title: INFO-Tracker Property Management Software Customer Experience Manager description: INFO-Tracker Property Management Software Client Representative --- [![Netintegrity Inc](https://resources.netintegrity.net/hs-fs/hubfs/Images/Branded/Logos/Netintegrity%20Full%20Logo-%20No%20Background.png?width=500&height=123&name=Netintegrity%20Full%20Logo-%20No%20Background.png "Netintegrity Inc")](http://www.netintegrity.net) # Jessica Galeano - Customer Experience Manager ## INFO-Tracker™ Property Management Software ## Messages from Jessica Thank you for visiting my personal page. As INFO-Tracker’s Customer Experience Manager, I oversee non-technical inquiries from the initial point of contact through to resolution to the client’s satisfaction. I also act as liaison when needed, between customers and Netintegrity’s development and professional services teams, ensuring that the lines of communication remain open at all times. With superior customer experience being an integral part of Netintegrity’s value proposition, we listen carefully and continually implement solutions and policies designed to exceed customer expectations. Please do not hesitate to reach out; it would be my pleasure to assist.   **[5 Steps to Acheiving Sustained Growth for Your Property Management Organization](http://blogs.netintegrity.net/resources/5-steps-to-achieving-sustained-growth-for-your-property-management-organization)** Growing your property management organization probably ranks among your biggest goals, year after year. The more you invest in landing more customers, increasing portfolio size and offering additional services, the more you’ll see your profits rise. Of course, listing out these objectives and actually achieving them are two entirely different things.  [**Why Treating Your Property Management Customers Like Employees Is So Important**](http://blogs.netintegrity.net/resources/why-treating-your-property-management-employees-like-customers-is-so-important) Without question, the workplace is evolving and one of the changes we’re seeing take place before our eyes is what’s known as consumerization, or internal customer service. In other words, organizations are learning about the importance of treating employees with the same respect and attention as they would their external customers.    [**Busy Property Manager? 5 Ways to Better Organize Your Time**](http://blogs.netintegrity.net/resources/busy-property-manager-5-ways-to-better-organize-your-time) One of the trademarks of being a successful property manager is having to maintain a schedule that can be incredibly chaotic. When you’re not filling out paperwork, you’re returning phone calls, scheduling appointments, meeting with clients and juggling any number of other tasks. This is why developing and honing good organizational skills is so critical.   [**Embracing Diversity In the Property Management Workplace**](http://blogs.netintegrity.net/resources/6-out-of-the-box-questions-to-ask-when-interviewing-a-property-management-executive) Diversity in the workplace comes in many shapes and forms. It could involve striking a balance between male and female workers, melding several different generations together or creating cohesion amongst multicultural team members. One thing’s for certain, diversity can provide an incredible strength to your property management business, but only if you take the necessary steps to adopt, foster and promote it from within.   **[How to Design a Killer Property Management Job Description](http://blogs.netintegrity.net/resources/how-to-design-a-killer-property-management-job-description)** Any wise business professional knows that an organization is only as good as the people who are running it. The same applies to your property management company. Your ongoing success depends heavily on your ability to attract, hire and retain top talent, and doing so begins the moment you place that ‘Help Wanted’ ad.  ## Highlights **[Netintegrity Announces the First Recipient of Its "Super-User" Award for INFO-Tracker™ Property Management Software](http://www.marketwired.com/press-release/-2050379.htm)** Awards Presented to Outstanding Property Management Staff Members of Industry Leading Companies from Coast to Coast.  **[INFO-Tracker™ Gives Property Managers Quantifiable Insights for the Hidden Costs of Administration Tasks](http://www.marketwired.com/press-release/-2047069.htm)** State-of-the-Art Business Intelligence Tool Tracks, Measures and Reports All Actions Taken on Behalf of Each Client in Portfolio. ## Resource Guides For the past 20 years, Netintegrity has taken an active role in being a valuable resource to our property managment customers. Our partnerships with industry leaders in a number of relevant fields enable us to assist you and your organization with most issues related to building an extraordinary business. [![The Property Manager's Guide to Creating a Corporate Vision](https://resources.netintegrity.net/hs-fs/hubfs/Offers/vision.png?width=275&name=vision.png "The Property Manager's Guide to Creating a Corporate Vision")](https://resources.netintegrity.net/the-property-managers-guide-to-creating-a-corporate-vision) [![The Property Manager's Guide to Building Brand](https://resources.netintegrity.net/hs-fs/hubfs/Offers/brand.png?width=275&name=brand.png "The Property Manager's Guide to Building Brand")](https://resources.netintegrity.net/the-property-managers-guide-to-building-brand-1) [![The Property Manager's Guide to Building an Extraordinary Team](https://resources.netintegrity.net/hs-fs/hubfs/Offers/team.png?width=275&name=team.png "The Property Manager's Guide to Building an Extraordinary Team")](https://resources.netintegrity.net/property-managers-guide-to-building-team) [![The Property Manager's Guide to Maximizing Productivity](https://resources.netintegrity.net/hs-fs/hubfs/Offers/productivity.png?width=275&name=productivity.png "The Property Manager's Guide to Maximizing Productivity")](https://resources.netintegrity.net/property-managers-guide-to-maximizing-productivity)  [![cover2](https://resources.netintegrity.net/hs-fs/hubfs/Landing_page_images/cover2.png?width=275&name=cover2.png)](https://resources.netintegrity.net/property-managers-guide-to-customer-experience) [![marketing_cover](https://resources.netintegrity.net/hs-fs/hubfs/Landing_page_images/marketing_cover.png?width=275&name=marketing_cover.png)](https://resources.netintegrity.net/property-managers-guide-to-extraordinary-marketing) ![jessica.jpeg](https://resources.netintegrity.net/hs-fs/hubfs/Landing_page_images/jessica.jpeg?width=350&name=jessica.jpeg "jessica.jpeg") ## I'm here to help **Jessica Galeano — Customer Experience Manager** Email me: [jessicag@netintegrity.net](mailto:jessicag@netintegrity.net) Call me: 905-669-3900 x308 Toll free: 1-800-231-5162 ## Follow Me [![jessica_galeano_google+](https://resources.netintegrity.net/hs-fs/hubfs/Landing_page_images/icon_g.jpeg?width=57&name=icon_g.jpeg "jessica_galeano_google+")](https://plus.google.com/106328168460937365990/posts) See why the leading property management companies depend on INFO-Tracker™.   *"To stay competitive, it is mission-critical to have a deeper understanding of our rental and condominium portfolios. Using INFO-Tracker™ helps us access a single source of the truth, which is vital to our business as we ensure stronger customer satisfaction and prepare for the future growth of the company." * *— Ted Maulucci, CIO, Tridel*   #### About Us For over 20 years Netintegrity has been assisting leading property management companies in optimizing their businesses. Netintegrity's INFO-Tracker™ incorporates industry sector-specific tools for both frontline staff and management, and is the solution of choice for many North American organizations, based on automated features, cost, ease-of-use and flexibility. Netintegrity delivers superior implementation services, training, customer support, and incorporates customer feedback into research and development — ensuring its technology reflects the needs of today's property management companies. [Learn More \[fa icon="long-arrow-right"\]](http://netintegrity.net/company/) #### Visit - [\[fa icon="caret-right"\] Home](http://netintegrity.net/) - [\[fa icon="caret-right"\] Blog](http://blogs.netintegrity.net/) - [\[fa icon="caret-right"\] Customers](http://netintegrity.net/customers/) - [\[fa icon="caret-right"\] Solutions](http://netintegrity.net/solutions/) #### Contact Us \[fa icon="phone"\]  (905) 669-3900 x322 \[fa icon="envelope"\]  [info@netintegrity.net](mailto:info@netintegrity.net) \[fa icon="home"\]  120 Jevlan Drive, Unit 4C, Woodbridge ON L4L 8G3 [\[fa icon="facebook-square"\]](https://www.facebook.com/pages/Netintegrity-Inc/175943172494267) [\[fa icon="twitter-square"\]](https://twitter.com/netintegrity)[\[fa icon="youtube-square"\]](https://www.youtube.com/user/Netintegrity) Copyright 2015 | Netintegrity Inc. \[fa icon="chevron-up"\] ![“”](“https://px.ads.linkedin.com/collect/?pid=4956722&fmt=gif”)