---
title: FirstService Residential Case Study | Netintegrity
description: Learn how FirstService Residential uses INFO-Tracker™ to cut down on user error and improve internal workflows for their property management company.
---

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# Boosting Bottom Line and Customer Service Efficiency with INFO-Tracker™ 

## Read how FirstService Residential boosted operational efficiency and customer service levels with Netintegrity

FirstService Residential (FSR), is a leading full-service property management company with an extensive portfolio of select condominium corporations, community associations, and rental properties. FSR is an industry leader known for high-quality customer service and client care. However, the team was reliant on paper-based processes and a legacy technology system to manage their more than 500 condominium corporations.

Seeking a more efficient operational workflow for their staff and clients' growing needs, FSR began evaluating technology options. 

The firm selected Netintegrity to deploy INFO-Tracker™ and an integrated, single-vendor property management  
software solution to better manage their day-to-day operations.

Read the case study to learn more about:

- The features FSR required when evaluating solutions.
- How FSR uses INFO-Tracker to manage a cut down on user error, prevent duplications, and improve internal workflows.
- The benefits the company experienced after investing in INFO-Tracker for its primary property, accounting, and maintenance management platform.
- And more!

Download the case study today.

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