wintec_logo.png
.

INFO-Tracker™ Condominium Management Software
Optimizing the business of property management

Significantly increase productivity, reduce operating costs, improve customer service and expand your condo portfolio — all without hiring additional staff.

With a proven track record that spans over 20 years in the property management industry, INFO-Tracker™ delivers a high level of enterprise-wide automation and end-to-end integration that remains unsurpassed.


The most comprehensive suite of Accounting, Maintenance and Management software for Condo Management

Leading condominium management companies rely on INFO-Tracker™ to run every aspect of their business from; accounting, financial management and electronic banking, to maintenance and asset management, to contact management, reporting and forecasting.

“By automating repetitive, manual processes, our staff is much more productive. This has allowed us to realize significant reduction in labour costs while experiencing continued portfolio growth.”
— Roger Davies, President, First Service Residential


Not your typical off-the-shelf software

This cost-effective, comprehensive and easy-to-use solution provides automated functionality, flexibility, scalability and management controls that allow condominium management companies to do more with less and position themselves for sustainable growth.

INFO-Tracker™ can be customized to accommodate the unique workflows and business processes of any property management organization. Learn more.

Solutions that deliver a high level of integration, collaboration and success

• Property Management
• Contact Management
• Accounting & Financial Management
• Electronic Banking
• Routine & Preventative Maintenance
• Purchasing & Inventory Controls
• Project & Bid Management
• Integrated Site Management Portal
• Security Management Controls
• High Level & Granular Reporting
• Flexible Support Options
• Onsite & Virtual Training
• Dedicated Team of Industry & Technology Experts

Technology that makes a difference

• Substantially reduced operating costs
• Increased employee engagement and retention
• Increased customer satisfaction and referrals
• Higher profit margins on existing business
• New revenue generating opportunities
• Clear operational insights enterprise-wide
• Unlimited growth potential


"With the increased efficiency we've found from using INFO-Tracker™ Condominium Management Software, we're at a point where we can grow the business without having to hire additional staff. This system will enable us to take on additional properties and cement our place as an industry leader in condo management."

Alex Hoelk, Managing Partner
WRM. Strata Management & Real Estate Services ltd.


Read the Case Study to see actual time and money saved by this customer
.


Ready to see how complete automation and end-to-end integration can help your business?

Request a Demo

Can your current software do this?


Automated condo fee and special assessment calculation and posting

INFO-Tracker™ automatically calculates condo fees and special assessments. All units can be charged en mass, with the system automatically performing all required entries in the GL. In cases where special assessment charges are applied outside of the first of the month, INFO-Tracker™ will automatically process billing on the required day.

Flexible A/R and A/P ACH (EFT) payment processing

Various methods allow users to process ACH payments an unlimited number of times monthly as required, yet centralize to receive payments from the entire portfolio with a single click of a button.

Phased-in properties

As new phases are constructed and released, a click of a button will amalgamate the new units into the existing Condominium/HOA record and corresponding budget. There is no new setup required. Units, owners and history to date are automatically transferred.

Mixed use properties

Set budgets and produce financial statements for individual sections (i.e. residential units, common areas, commercial units) with option for consolidated reporting as well. Automatic calculation of condominium fees from all sections with a single bank transaction to cover all.

Integrated report writer

Easily create and send letters and notices using a built-in word editor. INFO-Tracker™ auto-populates required fields and personalizes each document without the need for mail merges or any other manual steps. Choose to send notices by email and/or mail. Quickly search for all past notices sent, by both property and unit.

CRM

Keep a complete contact and communication history for each unit and corresponding owner. All documents generated within INFO-Tracker™ are automatically saved and made available for quick future reference. Property managers can also document the events of any phone call or in person visit, by creating a new record directly in the CRM system.

AP procurement management

Save both time and money by automating the entire invoice Procurement and Payment process; from receiving invoices and capturing the data, to the approval workflow, tracking and reporting, payment authorization and issuing payments, including auto signing cheques with digitized signatures provided by client. Reduce manual entry, lost invoices, late fees, duplicate payments, paper filing and the costs associated with searching for documents as well as storage expenses.

Inter-company integrated solutions

When a Service Company is used for the majority of Maintenance Work Orders, most of the paperwork between the Maintenance Company and the Property can be eliminated with Inter-company Billing. Inter-company billing creates a payable invoice for the property, while simultaneously creating a receivable invoice on the Service Company side. Additionally, the EFT batch process will ‘pay’ the Service Company. Upon processing the EFT, the payable will be stamped as ‘paid’, corresponding GL entries will be made, AND receipts paying the outstanding receivable invoices in the Service Company will be posted, clearing the AR.

Maintenance spending controls

Put an end to invoices that no one knows anything about and place staff in a rules based environment where all spending is approved, tracked and accounted for. Get instant access to complete purchasing and work order history for all properties, establish and enforce spending limits, analyze the source of work orders, track all inventory and its location, dispatch maintenance staff and monitor timesheets.

Routine and preventative maintenance

All maintenance billing and payment processing is fully integrated with INFO-Tracker™ accounting, thereby facilitating automatic AP electronic banking transactions. Complete system integration also eliminates the need for maintenance and accounting personnel to enter duplicate information, effectively reducing both hours spent and errors made.

Mobile-ready solutions

Empower staff to get access to accurate information on demand from anywhere at any time. In particular, with the INFO-Tracker™ Maintenance Module in place, maintenance staff can view their job schedule and any special instructions while in the field, complete corresponding timesheets and make important notes in the system — all without having to travel back to head office.

Netintegrity-Onelink-LogoPowerful Community Portals

Extend the power of INFO-Tracker™ to your condo communities with fully integrated OneLink® Community Management Portals.

✔ zero integration required
✔ sophisticated features, simple interface
✔ revenue center (vs. cost center)
✔ comprehensive business intelligence


OneLink® is the online command center that brings all parties together — and helps them get things done.

Frontline Staff & Middle Management
Senior Management & Executive Team
Vendors & Maintenance Staff
Board of Directors
Residents
Investors
OneLink®

INFO-Tracker™ OneLink® simplifies and automates all tasks associated with property management by taking everything online.

The next generation of property management technology facilitates communications between all parties, eliminates the need for paper, sticky notes and binders, plus tracks and reports on all correspondence, service requests and financial transactions.

As a web-enabled extension of INFO-Tracker™ Property Management, Maintenance and Accounting Software, the OneLink® on-site property management platform is a single fully integrated solution that completely eliminates the duplication of data and effort that is typically required with 3rd party portals.

Complete integration means your team will have access to every tool they need in one place; and you’ll have complete real-time access to granular and accurate business intelligence across the entire organization, empowering you to make informed business decisions and more effectively manage, forecast, plan and grow.

INFO-Tracker™ OneLink® is easily customized to meet the specific needs of your portfolio, and you only pay for the components you need. Plus the web and mobile-enabled infrastructure is platform independent, allowing universal access from anywhere at any time.

One fully integrated solution.
One proven, reliable vendor.
One point of responsibility.

Netintegrity-Onelink-Logo

And this is just the tip of the iceberg!

Contact a Wintec Representative to find out what more INFO-Tracker™ can do for your Condominium Management business.


Want to build an extraordinary property management business?

Download the complete series of build something extraordinary resource guides for property managers. These complimentary guides cover key aspects of running a property management business, from Branding and Marketing, to Technology and Productivity, to Team Building and Customer Experience — and more.